MENGUNGKAP HUBUNGAN ANTARA STORE ATMOSPHERE, HARGA, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN
DOI:
https://doi.org/10.24127/jm.v18i2.2236Abstract
Penelitian bertujuan untuk mengetahui bagaimana hubungan antara Store Atmosphere, Harga Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Konsumen Koperasi Karyawan Blok D PT. Gula Putih Mataram. Penelitian menggunakan metode penelitian kuantitatif, adapun respondennya berjumlah 97 yang digunakan dalam skala likert, menggunakan program SPSS Versi 29 untuk menghasilkan analisis regresi linear berganda. Hasil analisis regresi menunjukkan bahwa hanya harga (B = 0,140; t = 2,111) dan kualitas pelayanan (B = 0,403; t = 7,096) yang signifikan memengaruhi keputusan pembelian konsumen di Koperasi Karyawan Blok D PT. Gula Putih Mataram. Sebaliknya, store atmosphere (B = 0,061; t = 0,753) tidak berpengaruh signifikan terhadap keputusan pembelian.
Kata kunci: Store Atmosphere, Harga, Kualitas Pelayanan, Koperasi karyawan blok D
Â
References
Arianto, N., & Difa, S. A. (2020). Pengaruh kualitas pelayanan dan kualitas produk terhadap minat beli konsumen pada PT Nirwana Gemilang Property. Jurnal Disrupsi Bisnis, 3(2).Arikunto, S. 2010. Prosedur penelitian: Suatu Pendekatan Praktik. (Edisi Revisi). Jakarta: Rineka Cipta
Kotler, P., & Armstrong, G. (2018). Principles of Marketing Edisi 15. Pearson: Global Edition
Kotler, P., & Keller, K. L. (2016). Manajemen Pemasaran Edisi 12 Jilid 1 & 2.Jakarta: PT. Indeks..
Pratiwi, A., Junaedi, D., & Prasetyo, A. (2020). Pengaruh Harga terhadap Keputusan Pembelian Konsumen. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, 1(2), 150-160.
Ramadani, M. (2020). Pengaruh kualitas pelayanan, promosi dan lokasi terhadap keputusan pembelian di toko handphone. IQTISHADequity jurnal MANAJEMEN, 1(2).
Ratnasari, I. (2019). Pengaruh Customer Experience, Promosi Penjualan, Dan Kualitas Layanan Terhadap Minat Beli Ulang Konsumen Pada Milkbar Cafe Gombong Kebumen. Jurusan Manajemen STIE Putra Bangsa Kebumen, 1-9.
Sumarwan, U. (2019). Pemasaran Strategik: Perspektif perilaku konsumen dan Marketing plan. PT Penerbit IPB Press.
Tanjung, A. (2020). Pengaruh Store Atmosphere,Lokasi Dan Promosi Terhadap Keputusan Pembelian. Jurnal Manajemen Pelita Bangsa, 5(03), 1-18.
Downloads
Published
Issue
Section
License
Licensing and Reuse Rights
All articles published in Derivatif: Jurnal Manajemen are licensed under the Creative Commons Attribution (CC BY) 4.0 International License.
This license permits unrestricted use, distribution, and reproduction in any medium, including commercial use, provided that the original author(s) and the source are properly credited.
Under the CC BY license, readers are allowed to:
Share — copy and redistribute the material in any medium or format
Adapt — remix, transform, and build upon the material for any purpose, including commercial purposes
No additional permission is required from the authors or the publisher, as long as proper attribution is given.
The full license text can be accessed at:
https://creativecommons.org/licenses/by/4.0/
Â
Copyright and Author Rights Policy
Authors who publish in Derivatif: Jurnal Manajemen retain the copyright of their articles.
By submitting and publishing their manuscript, authors grant Derivatif: Jurnal Manajemen the right of first publication and the right to publish, reproduce, distribute, and archive the article in all forms and media.
All published articles are licensed under the Creative Commons Attribution (CC BY) 4.0 International License.
Under this license:
Authors retain full copyright ownership of their work.
The journal is granted the right to publish and disseminate the article as the original publisher.
Readers and third parties are permitted to read, download, copy, distribute, print, search, link to the full texts, and reuse the articles for any lawful purpose, including commercial use, provided that appropriate credit is given to the original author(s) and the journal.
No additional permission is required from the authors or the publisher for reuse that complies with the terms of the CC BY license.
The full license terms are available at:
https://creativecommons.org/licenses/by/4.0/