SUHARTO, Suharto; NURMARLINA, Siti Lela; SEPTIANA, Nani. Measurement of Customer Satisfaction Using Operational Reliability and Responsiveness to Customers of KSPPS BMT Assyafi’iyah Berkah Nasional, Pekalongan Branch. Akuisisi : Jurnal Akuntansi, [S. l.], v. 17, n. 2, p. 82–92, 2021. DOI: 10.24127/akuisisi.v17i2.655. Disponível em: https://fe.ummetro.ac.id/index.php/JA/article/view/655. Acesso em: 16 sep. 2026.